Terms and Conditions – Tolarab Trends

Last Updated: 18/04/2026

Welcome to Tolarab Trends. By accessing or purchasing from our platform, you agree to the following Terms and Conditions. Please read them carefully.

1. General

Tolarab Trends is an online fashion store offering ladies’ clothing and accessories. By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products and Availability

1. All products displayed are subject to availability.
2. We reserve the right to modify or discontinue any product without prior notice.
3. We make every effort to display accurate colors and descriptions, but slight variations may occur.

3. Pricing and Payments

1. All prices are listed in Nigerian Naira and may change without notice.
2. Payment must be made in full before orders are processed.
3. We accept secure payment methods such as Bank Transfer.
4. Tolarab Trends is not responsible for additional bank charges or transaction fees.

4. Orders and Order Confirmation

1. Once an order is placed, you will receive a confirmation message or email.
2. We reserve the right to cancel or refuse any order due to:
   
   • Product unavailability
   • Pricing errors
   • Suspicious or fraudulent activity

5. Shipping and Delivery

1. Orders are processed within Mondays – Sundays.
2. Delivery timelines depend on your location and courier services.
3. Tolarab Trends is not responsible for delays caused by third-party delivery services.
4. Customers must provide accurate shipping information. We are not liable for delivery issues due to incorrect details.

6. Returns and Exchanges

1. Items may be returned or exchanged within 2 days of delivery.
2. To qualify:
   
   • Items must be unused, unworn, and in original packaging
   • Tags must remain intact
3. Non-returnable items include:
   
   • Sale items
   • Underwear or intimate wear (for hygiene reasons)
4. Customers are responsible for return shipping costs unless the item is defective.

7. Refund Policy

1. Refunds are processed after returned items are inspected.
2. Approved refunds will be issued via the original payment method within 5 business days.
3. Shipping fees are non-refundable.

8. User Conduct

By using our platform, you agree not to:

1. Use the website for illegal or fraudulent activities
2. Attempt to disrupt or hack the system
3. Provide false or misleading information

9. Intellectual Property

All content on Tolarab Trends (images, logos, text, designs) is the property of Tolarab Trends and must not be copied, reproduced, or used without permission.

10. Limitation of Liability

Tolarab Trends is not liable for:

1. Indirect or consequential damages
2. Losses resulting from misuse of products
3. Delays beyond our control (e.g., logistics or network issues)

11. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or share your data with unauthorized third parties.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

13. Contact Information

For inquiries, complaints, or support, contact us at:
Email: tolaraborg@gmail.com
Phone/WhatsApp: +234 8161386481